We are committed to protecting your privacy and complying with the laws in force in Quebec and Canada, including the Act respecting the protection of personal information in the private sector (as amended by Bill 25).

1. Privacy Officer

In accordance with Bill 25, we have designated a person responsible for data protection. For any questions, access requests, or complaints, please contact:

• Patricia Laurence
• Title: Privacy Officer
• Email: info@elevagesdeguert.com
• Mailing address: 970 Chemin Fresnière, St-Eustache, Quebec, J7R 0G4

2. Collection of personal information

We only collect information that is necessary for the purposes identified. The types of information we may collect include:

• Identifying information: Last name, first name.
• Contact information: Email address, phone number.
• Technical data: IP address, browser type, browsing data (via cookies).

3. Use of cookies

We use cookies to improve the performance of the site and your user experience. A cookie is a small text file stored on your device.

We use the following types of cookies:

1. Strictly necessary cookies: Essential for the functioning of the site (e.g., shopping cart, security). They cannot be disabled.
2. Performance and analytics cookies: (e.g., Google Analytics) Allow us to see how many people visit the site and how they navigate it. This data is anonymized.

Managing your consent: When you first visited the site, a banner allowed you to accept or refuse non-essential cookies. You can change your preferences at any time via the Cookie module located at the bottom right of your web page.

4. Purposes of collection (Why we use your data)

Your information is used to:

• Provide and maintain our services.
• Process your orders or requests.
• Communicate with you (newsletter, confirmations, customer support).
• Improve our website and analyze usage trends.
• Comply with our legal obligations.

5. Data sharing and communication

We never sell your personal data. However, we may share it with trusted third parties necessary for our operations, such as:

• IT service providers: Web hosting, cloud storage.
• Analytics tools: Google Analytics (anonymized data).
• Payment services: To process banking transactions.
• Legal authorities: If required by law.

Transfer outside Quebec: Your information may be processed or stored on servers located outside Quebec (for example, in the United States or English Canada). We ensure that these providers comply with security standards equivalent to ours.

6. Storage and security

• Security: We implement physical, organizational, and technological security measures (e.g., HTTPS protocol, restricted access) to protect your data from theft, loss, or unauthorized access.
• Storage: We store your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once this period has expired, it will be securely destroyed or anonymized.

7. Your rights

Under data protection laws, you have the following rights:

• Right of access: Request a copy of the information we hold about you.
• Right of rectification: Request that we correct any inaccurate information.
• Right to erasure: Request the deletion of your data (subject to certain legal exceptions).
• Right to withdraw consent: You can unsubscribe from our communications or change your cookie preferences at any time.

To exercise these rights, please contact our Privacy Officer (see section 1).

8. Changes to this policy

We may update this policy from time to time to reflect legislative or operational changes. The “Last updated” date at the top of the page will be changed accordingly.